FAQs
What types of products does Blume Decor offer?
Blume Decor specializes in a curated selection of exquisite home decor items, including handcrafted vases and elegant wall art. Our products are designed to elevate any living space while promoting sustainability through eco-friendly materials and artisanal craftsmanship.
How does Blume Decor ensure sustainability in its products?
Our commitment to sustainability is reflected in our choice of eco-friendly materials and the artisanal methods used in crafting our products. By prioritizing sustainable practices, we aim to bring beauty and consciousness to your home decor.
What is the return policy for items purchased from Blume Decor?
Blume Decor has a 30-day return policy. Customers can request a return within 30 days of receiving their item, provided it is in the same condition as received, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.
How long does shipping take for orders from Blume Decor?
Due to high demand, orders may take 2-4 weeks to arrive. We recommend planning accordingly and contacting us if you have any questions regarding your order's shipping status.
Can I exchange an item purchased from Blume Decor?
Exchanges are not directly facilitated. The fastest way to obtain a different item is to return the original item and, once the return is accepted, make a separate purchase for the new item.
What should I do if my item arrives damaged or defective?
If your item arrives damaged or defective, please inspect it immediately upon reception and contact us as soon as possible. We will evaluate the issue and work to resolve it promptly.
Are there any items that cannot be returned?
Yes, certain types of items cannot be returned, including perishable goods, custom products, and personal care goods. Additionally, we do not accept returns on sale items or gift cards. If you have questions about a specific item, please reach out to us.
How long does it take to process a refund?
Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.